Our Guiding Values
1. Family voice and choice.
- Family and youth/child perspectives are intentionally elicited and prioritized during all phases of care at Edgewood.
- Planning is grounded in family members' perspectives, and the Care Team strives to provide options and choices such that the plan reflects family values and preferences.
- A major goal for each child/youth is to engage an identified "family" (whether or not it's the immediate biological family), and foster that family's ability to actively carry out the central care and support role for the child.
2. Team based.
- Edgewood care teams consist of individuals agreed upon by the family and committed to them through informal, formal, and community support and service relationships.
3. Natural supports.
- The care team actively seeks out and encourages the full participation of team members drawn from family members' networks of interpersonal and community relationships.
- The Care Plan reflects activities and interventions that draw on sources of natural support.
- Care Team members work cooperatively and share responsibility for developing, implementing, monitoring, and evaluating a single Care Plan. The plan reflects a blending of team members' perspectives, mandates, and resources.
- The Care Plan guides and coordinates each team member's work towards meeting the team's goals.
- All Intensive Services teams will utilize effective and inclusive decision making strategies:
- Full Participation: In a participatory group, all members are encouraged to speak up and say what's on their minds.
- Mutual Understanding: In order for a group to reach a sustainable agreement, the members need to understand and accept the legitimacy of one another's goals.
- Inclusive Solutions: Emerge from the integration of everybody's perspectives and needs.
- Shared Responsibility: In a participatory group, members feel a strong sense of responsibility for creating and developing sustainable agreements.
- Services are delivered in the most inclusive, most responsive, most accessible, and least restrictive settings possible; as well as in a manner that safely promotes child and family integration into home and community life.
- A primary goal is to restore, sustain and strengthen community connections
- Care planning is focused on discharge planning from intake through discharge
6. Culturally competent.
Intensive Services programs demonstrate respect for, and build upon, the values, preferences, beliefs, culture, and identity of the child/youth and family, and their community.
- To achieve the goals laid out in the Care Plan and the Individualized Educational Plan (IEP), milieu staff implement a customized set of strategies, supports, and services.
- Services are individualized to meet each child's most critical needs.
- "Problems" are symptoms of obstacles: Behavioral change (i.e. being "able") results from identifying and removing barriers
- Obstacles can include such things as: skill deficits; learning disabilities; lack of experiences; substance addiction; medical issues; lack of attachments; traumatic experiences; more experiences of failure than of success; etc.
- Staff consistently demonstrate respect for children, families, co-workers, team members, and all others with whom we work
8. Strengths based.
- The Care Planning process identifies, builds on, and enhances the capabilities, knowledge, skills, and assets of the child and family, their community, and other team members.
- The child/youth and their family will be discussed in a holistic context, which includes interests, skills, resources, etc, and not just problems or diagnoses.
- Specific strengths will be incorporated into program plans so that areas of competence are used as stepping stones/vehicles for addressing areas of deficit.
- Program planning incorporates the belief that everyone needs a healthy, internal feeling of power and control
- Our focus is on teaching healthy ways to gain self-control, rather than waiting for crises and then being reactive by exerting external control.
- Working toward the elimination of restraint and seclusion through effective care plans and proactive behavioral support.
- All leaders must establish clear goals and reasonable expectations, as well as provide consistent feedback and mentoring.
- Despite challenges, the Intensive Services staff persist in working toward the goals included in the Care Plan and the IEP until the Care Team/IEP Team reaches agreement that Edgewood's services are no longer required.
- Undesired behavior, events, or outcomes are not seen as evidence of child or family "failure" and are not seen as a reason to eject the family from Edgewood's services. Instead, adverse events or outcomes are interpreted as indicating a need to revise the Care Plan, or the milieu plan, so that it more successfully promotes the positive outcomes associated with the goals.
- Building relationships with each child/youth is a cornerstone of effective care
10. Outcome based.
Teams tie the goals and strategies of their plans to observable or measurable indicators of success; monitor progress in terms of these indicators; and revise the plans accordingly.
· The adoption of program practices should be guided by evidence and research.