Online Privacy Policy

Edgewood is committed to protecting your privacy. While using our website, you do not have to identify yourself or divulge personal information. If you should choose to give us your personal information, you determine the amount of information you wish to provide. This Privacy Statement applies to data collection and usage on Edgewood.org; it does not apply to other websites.

Personal information of Edgewood.org users is collected, used, and disclosed as described in this Privacy Statement. Other websites linked from Edgewood.org may have their own privacy statements.

Collection of your Personal Information

When you sign up on Edgewood.org, we ask for your name, address, telephone number, email address, and other information. We use the information you provide to send you the latest news and updates from Edgewood Center for Children and Families. We work closely with other child and family agencies and allied organizations and may share some basic contact information with them.

When you sign one of our petitions, we treat your name, city, state, and any comments as public information. We may, for example, provide compilations of petitions, with your comments, to local and national leaders, without disclosing email addresses. We may also make your comments, along with your city and state, available to the press and public online.

Use of your Personal Information

Edgewood.org collects and uses your personal information to operate Edgewood.org and deliver the services you have requested. These services may include the display of customized content based upon the information Edgewood.org has collected.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver their services. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our website.

Control of your Personal Information

To unsubscribe via email, send a message to unsubscribe@edgewoodcenter.org. To contact us via email for general questions or comments, send a message to info@edgewoodcenter.org. To contact us or unsubscribe via US Mail, send a letter with your full name and email address to: Edgewood Center for Children and Families, Attn: Website Privacy, 1801 Vicente Street, San Francisco, CA 94116. To contact us or unsubscribe via telephone, please call us at 415.682.3200 between the hours of 9 AM and 5 PM PST, Monday through Friday.

Collection and Use of Children's Personal Information

We care about the safety and privacy of children online, and we comply with the Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulations establish United States federal law that protects the privacy of children using the Internet. We do not knowingly contact or collect personal information from children under 13. Our site is not intended to solicit information of any kind from children under 13, and we have designed our sites to block our knowing acceptance of information from children under 13 whenever age-related information is requested.

How do we protect your information?

Our website has a number of security measures in place to protect against the loss, misuse, or alteration of the information under our control. Our computer systems have restricted access limited only to those persons and organizations necessary to the proper functioning of Edgewood.org. This access applies to all electronic and physical security measures. Highly sensitive data, including credit card information, is additionally secured through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of Cookies

We use cookies to tailor your experience on our site according to the preferences you have specified. When you visit Edgewood.org, your browser saves a tiny piece of information on your computer. This information personalizes and improves your experience online. Edgewood.org only accesses information set by Edgewood.org. It is not possible and we do not attempt to access information from other websites. Our cookies do not contain any personal or identifiable information. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience all the features of the Edgewood.org site.

IP Addresses and Log File Data

We log IP address, which is the location of your computer or network on the Internet, for systems administration and troubleshooting purposes. We also use page hits in the aggregate to track the popularity of pages that people visit in order to improve the quality of the site. There is no personal or identifiable information collected in our log files.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should first contact Edgewood.org via email at privacy@edgewoodcenter.org or by US mail at Edgewood Center for Children and Families, Attn: Website Privacy, 1801 Vicente Street, San Francisco, CA 94116.

Changes to this Privacy Statement will occasionally be made. When Edgewood.org posts changes to this Statement, you will see the word "updated" next to the Privacy Statement link on the home page of Edgewood.org. If there are material changes to this Statement or in how we will use your personal information, Edgewood.org will prominently post such changes prior to implementing the change. We encourage you to periodically review this Statement to be informed of how Edgewood.org is protecting your information.

Online Donation and Ticket Purchase Refund Policy

Refunds will be credited to the credit card used at the time of purchase within ten (10) business days of receipt of a written request from the cardholder, unless goods or services have been already been provided.

Contact Information

Edgewood.org welcomes your comments regarding this Privacy Statement. If you believe that Edgewood.org has not adhered to this Statement, please contact us by telephone, email, or postal mail.

Edgewood Center for Children and Families
Attn: Website Privacy
1801 Vicente Street
San Francisco, CA 94116
415-682-3200
privacy@edgewoodcenter.org